
FAQ
Our Mission
Our mission is to provide quality precision manufactured parts and modifications for the PC community. We strive in customer transparency and meeting expectations on communication and service.
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We ship both domestically & internationally!
We work exclusively with USPS. Can offer a variety of services with USPS, but recommend Ground or Priority Mailing.
Domestic Timeframe:
Ground Advantage Service (2-5 Business Days)
Priority Mail Service (1-2 Business Days)
International Timeframe:
Can vary dramatically if the item held up in customs. Unfortunately we have not control over this, but can take 1-3 weeks in Europe in some cases.
Typically our shipments will be delivered to USPS on the weekend.
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Unfortunately, we do not accept any returns or refunds. Each of our products are custom made to your requirements, we do not hold an inventory of products due the large variety of options.
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Typically we are limited into what case we can offer panels for due to a variety of constraints when it comes to designing a product. Such as size, how it would mount etc.
If you have a panel you would like to be custom made, we can look into. But you would need to provide the size in mm’s and handle the mounting methodology. All risk is assumed on the buyer if the panel will fit or not.
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Yes, we can. But it comes down to what type of design it is, and if we can replicate. There is additional costs to this service with the time of graphics designing etc. Please reach out if you wish to have a custom design.
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We’ve always have a passion for prototyping, modifying and making industrial products. From a young age our groups founders were involved with robotics, and fabrication. We also have a passion for graphics design. This is what promoted our idea of merging the two passions together.
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YES! All our timber is moisture treated to make sure that it doesn’t warp over time. We only work with local suppliers in the USA. We to source all our materials and supplies from USA located business.